nRaptTM Privacy Policy

nRapt has created this Privacy Policy to describe our practices regarding the collection, use and disclosure of certain information, including your personal information, obtained by nRapt Enterprises, LLC, ("nRapt") in connection with your use of the nRapt services (the “Service”).

Collection of Information.  nRapt receives and stores information about you such as (i) information you provide to us in connection with your use of the Service (e.g., name, email address, address or postal code, payment method and telephone number); (ii) information collected automatically regarding you and your use of the Service, your interactions with us and our advertising, as well as information regarding your computer or other devices used to access the Service (e.g., statistics relating to your activity on the Service, such as title selections, viewing history and search queries; details regarding your customer service related communications with us; your device IDs or unique identifiers, device and software characteristics, connection information, statistics on page views, referral URLs, IP address and standard web log information; and ad and other information collected via the use of cookies, web beacons and other technologies); and (iii) supplemental information obtained from other sources (e.g., demographic data, interest based data and Internet browsing behavior).

Use of Information. nRapt uses the information collected to provide, analyze, administer, enhance and personalize the Service and marketing efforts, to process your registrations, orders and payments, and to communicate with you on these and other matters. By way of example, we may use information collected to determine your general geographic location, provide localized content and customized viewing recommendations, determine your Internet service provider and/or respond to inquiries and requests; to prevent, detect and investigate potentially prohibited, fraudulent or illegal activity and/or enforce our terms; to better analyze and understand our users, and improve the Service, delivery optimization, content selection and recommendation algorithms; and/or to communicate with you about the Service (e.g., via email, push notifications and text messaging), provide updates regarding nRapt or the Service (e.g., new features and content, promotional offers and announcements), send consumer surveys and otherwise assist you with operational requests. 

Disclosure of Information. nRapt may disclose your information for certain purposes and to third parties, including to other companies, agents or contractors ("Service Providers") as needed (i) for purposes of data processing and storage; providing you with access to the Service; providing customer support; making decisions about service improvements and content development; and other purposes described in the Use of Information section of this Privacy Policy; (ii) in connection with their performance of services on our behalf or to assist us with the provision of services to you (e.g., in connection with marketing, advertising, communications, infrastructure and IT services, personalizing and optimizing the Service, processing credit card transactions or other payment methods, providing customer service, collecting debts, analysis and enhancement of data [including data about users' interactions with the Service], and processing and administering consumer surveys); provided, that although these Service Providers may have access to your personal or other information, we do not authorize them to use or disclose your personal information except in connection with providing their services; (iii) in connection with joint promotional offers or programs that, in order for your participation, will require us to share your information with third parties (e.g., in connection with fulfilling incentives), however, please be advised that these third parties are responsible for their own privacy practices; (iv) in instances where we deem disclosure and use of such information by nRapt and its Service Providers to be necessary because we or they reasonably believe such disclosure is needed (a) to satisfy any applicable law, regulation, legal process, or governmental request, (b) to enforce applicable terms of use, including investigation of potential violations thereof, (c) to detect, prevent or otherwise address illegal or suspected illegal activities (including payment fraud), security or technical issues, or (d) to protect against harm to the rights, property or safety of nRapt, the Service, its users or the public, as required or permitted by law; and/or (v) in relation to the business transfer of information, including personal information, by nRapt in connection with any reorganization, restructuring, merger or sale, or other transfer of assets, provided that the receiving party agrees to respect your personal information in a manner that is consistent with this Privacy Policy. Whenever in the course of sharing information we transfer personal information to countries outside of the European Economic Area and other regions with comprehensive data protection laws, we will ensure that the information is transferred in accordance with this Privacy Policy and as permitted by the applicable laws on data protection.

You may also choose to disclose your information in the following ways: (i) if while using the Service you choose to post reviews or other information publicly, in which case third parties could use the information you disclose; (ii) through your use of tools on the Service which give you the option to share information by email, text message and social or other sharing applications, using the clients and applications on your smart device; and/or (iii) through your use of social plugins (including those offered by Facebook, Twitter, Pinterest and Google) which allow you to share information on those platforms. Social plugins and social applications are operated by the social network themselves, and are subject to their terms of use and privacy policies.

nRapt also compiles and may disclose to third parties anonymized, non-personally identifiable market research data and statistics ("Statistical Data") relating to aggregate visitor and user activity on the Service (e.g., data relating to content selection, viewing patterns, search queries, advertising interactions, promotional offer engagement, aggregated demographic data, interest based data, Internet browsing, content sharing, engagement data, click-through, use patterns, user ratings, URL referrals, conversion rates, survey results and other statistical information); provided nRapt will not disclose any Statistical Data to third parties that contains any of your personally identifying information (e.g., your name, email address, address, credit card numbers and passwords) to the extent such disclosure is not otherwise permitted by this Privacy Policy.

Account Access. In order to provide you with ease of access to your account and to help administer the Service, we implement technology that enables us to recognize you as the account holder and provide you with direct access to your account without requiring you to retype any password or other user identification when you revisit the Service. You can choose not to take advantage of this feature on your computer by unchecking the box "Remember me on this device" when you log in to the website. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or nRapt ready device, you should log-out and deactivate the device before doing so. If you do not maintain the security of your password or device, or fail to log out or deactivate your device, subsequent users may be able to access your account, including your personal information. If you share or otherwise allow others to have access to your account, they will be able to see your information, including in some cases personal information, such as your watch history, ratings, reviews and account information (including your email address or other information in your account). 

Your Options.  If you no longer want to receive certain communications from us via email or SMS, simply send an email from your account email address to unsubscribe@nrapt.tv or click the "unsubscribe" link in the email or reply STOP (or as otherwise instructed) to the SMS message. Please note that you cannot unsubscribe from certain email correspondence from us, such as messages relating to your account transactions. You can opt in to receive mobile push notifications from nRapt. If you subsequently decide you no longer wish to receive these notifications, you can use your mobile device’s settings functionality to turn them off. To exercise choices regarding cookies set through our website, as well as other types of online tracking and Internet advertising, see the Cookies and Internet Advertising section below.

Your Information. We give you access and the ability to update a broad range of information about your account, including your contact information and your communication preferences by accessing your account on our website. You must be signed in to access your account. 

Security. We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

Other Websites, Platforms and Applications. The Service may be provided through platforms or contain links to sites operated by third parties whose policies regarding the handling of information may differ from ours. For example, you may be able to access the Service through platforms such as gaming systems, smart TVs, mobile devices, set top boxes and a number of other Internet connected devices. These websites and platforms have separate and independent privacy or data policies, privacy statements, notices and terms of use, which we recommend you read carefully. In addition, you may encounter third party applications that interact with the Service.

Children. You must be 18 years of age or older to be a paid subscriber to the Service, to access paid services and/or to make purchases on the Service. In certain jurisdictions, the age of majority may be older than 18, in which case, you must satisfy that age in order to become a paid subscriber or to access paid services and content on the Service. While individuals under the age of 18 may access non-pay based content on the Service, they may do so only with the involvement, supervision, and approval of a parent or legal guardian. Our website is not intended for and may not be used by children under the age of 13. We do not knowingly collect information from children under the age of 13 and we do not target our website to children under the age of 13.  

Changes to This Privacy Policy. We will update this Privacy Policy from time to time in response to changing legal, regulatory or operational requirements. We will provide notice of any such changes (including when they will take effect) in accordance with law. Your continued use of the Service after any such updates take effect will constitute acceptance of those changes. If you do not accept any updates to this Privacy Policy, you may cancel your use of the Service. To see when this Privacy Policy was last updated, please see the "Effective As Of" date below.

Cookies and Internet Advertising. We and our Service Providers use cookies and other technologies (such as web beacons) for various reasons. For example, we use cookies and other technologies to make it easy to access the Service by remembering you when you return, to provide and analyze the Service, to learn more about our users and their likely interests, and to deliver and tailor marketing or advertising. We want you to be informed about our use of these technologies, so this notice explains the types of technologies we use, what they do and your choices regarding their use.

  1. What are cookies? Cookies are small data files that are commonly stored on your device when you browse and use websites and online services. They are widely used to make websites work, or to work more efficiently, as well as to provide reporting information and assist with service or advertising personalization. Cookies are not the only types of technology that enable this functionality; we also use other, similar types of technologies. See below for more information and examples.
  2. Why does nRapt use cookies? We and our Service Providers may use the following types of cookies:
    • Essential cookies: These cookies are strictly necessary to provide our website or online services. For example, we or our Service Providers may use these cookies to authenticate and identify our members when they use our websites and applications so we can provide the Service to them. They also help us to enforce our terms of use, prevent fraud and maintain the security of the Service.
    • Performance and functionality cookies: These cookies are not essential, but help us to personalize and enhance your online experience with nRapt. For example, they help us to remember your preferences and prevent you from needing to re-enter information you previously provided (for example, during member sign up). We also use these cookies to collect information (such as popular pages, conversion rates, viewing patterns, click-through and other information) about our visitors' use of the Service so that we can enhance and personalize our website and Service, and conduct market research. Deletion of these types of cookies will result in limited functionality of the Service.
    • Advertising cookies: These cookies use information about your visit to this and other websites, such as the pages you visit, your use of the Service or your response to ads and emails, to deliver ads that are more relevant to you. These types of ads are called "Interest-Based Advertising." Many of the advertising cookies associated with the Service belong to our Service Providers.
  3. How does nRapt use web beacons and other technologies? Web beacons (also known as clear gifs or pixel tags) often work in conjunction with cookies. We and our Service Providers may use them for similar purposes as cookies, such as to understand and enhance the use of the Service, improve site performance, monitor visitor traffic and actions on our site, and understand interactions with our marketing (including email and online ads on third party sites). Because web beacons often work in conjunction with cookies, in many cases, declining cookies will impair the effectiveness of web beacons.

We may use other technologies that are similar to cookies, such as browser storage and plugins. Like cookies, some of these technologies may store small amounts of data on your device. We may use these and various other technologies for similar purposes as cookies, such as to enforce our terms, prevent fraud, and analyze the use of the Service. There are a number of ways to exercise choice regarding these technologies, including options which may be found in the settings or preferences area of many commonly used browsers. See your browser’s help function or support area to learn more. 

Contact: For questions specifically concerning this Privacy Policy, our privacy practices or our use of your personal information, or if you want to exercise your rights regarding your personal information, please contact us by email at privacy@nrapt.tv.

Effective As of:  September 21, 2016.